Terms and Conditions
Version Effective Date: June 8, 2019
Changing Plan Levels (For Custom Coaching)
The athlete may change the level of plan at any time they see fit. Your coach does not charge a fee to change the plan. The new plan will take place on the next month so long as the request is made at least 14 days before the end of the month.
Discontinuation of Service (For Custom Coaching)
If you are unhappy with your services, or wish to discontinue your coaching for any reason, you are requested to give 14 days’ notice or the next month’s plan may still be delivered. Any unpaid monies due by the athlete are required to be paid to satisfy proper discontinuation. If you have any questions on your bill or what remains please contact your coach.
There is an inherent risk of injury in any sport performed on any terrain. Your coach will work with you to develop a plan that builds the systems of your body at a rate that is reasonable and prudent. You are expected to train within your limits and on terrain that you are comfortable with. Training in excess of what is written on the plan may result in injury. Should you feel you are becoming injured, let a coach know immediately and discontinue the workout until further notice. Your coach is not a doctor and cannot give medical advice. Please consult a physician with medical questions or if you believe you are injured. Your coach and Run Infinite, LLC should be held harmless for any injury.
As an athlete with a coach, you also represent the name and reputation of the business and its coach(es). It is expected that you conduct yourself as an adult, an athlete, and maintain sportsmanlike conduct when racing or training. If it is determined that you are acting in conflict or ill intent of the coach/business, or intentionally competing in ways contrary to the fairness or values of the sport, you may face immediate dismissal from coaching.
Your coach is here to help, and values your communication so that they can serve you effectively. You are expected to be reasonably available for discussion about your plan and progress. If you have any questions or requests for your coach, you should feel free to ask.
While you are being coached, it is expected that you do not use another outside coach for the same type of athletic training at the same time. If you feel you must, please consult with your coach first to make sure they are able to continue to provide a plan that is appropriate. This does not apply to using a coaching service not offered by your coach, such as nutrition, psychology, diet, business, etc.
Proprietary Works/ Privacy:
If it is determined beyond reasonable doubt that you are distributing your plan without permission, or distributing printed copies of the works without permission, or reselling your plan, you may be dismissed as an athlete and may face potential legal action.
Your coach will not distribute your personal information, nor sell your personal information to any other persons or entities.
Referrals (For Custom Coaching):
As an incentive for helping grow business, your coach will give you half off your next month of the current plan level, up to $80/mo for every person you refer that leads to a new client, upon the first payment received from the new client.
Returns of physical product can be directed to the address on our Contact page. Run Infinite, LLC will refund 100% of the purchase value of the physical product if there are manufacturing defects. Refunds due to damage due to normal wear is discretionary to Run Infinite, LLC. A full or partial refund, or even exchange may be given upon assessment.
Refunds on Virtual Product:
If you are dissatisfied with your Virtual Training Plan, we ask that you let us know within 30 days of downloading so that we can work with you to make it right. We are happy to discuss editing the plan to include reasonable information, or correct information that was left out in error. If ultimately we cannot make things right, we will refund your purchase price. We are not able to refund based on injury, incomplete races, travel delays, or acts of god that may affect your race day.
Refunds on Custom Coaching:
If you are dissatisfied with your Custom Coaching, we ask you let us know as soon as possible. We are happy to discuss editing the plan to include reasonable information, or correct information that was left out in error. If ultimately we cannot make things right, we will refund 100% of your most recent month. We are not able to refund based on injury, incomplete races, travel delays, or acts of god that may affect your race day.